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Digital Transformation Manager

2 weeks ago

Pune, Maharashtra, India Smart Ship Hub Full time
Responsibilities
This role involves leading and managing multiple projects simultaneously, ensuring timely delivery, and adhering to project scope and budget. Key responsibilities include:
  1. Developing detailed project plans, including timelines and milestones.
  2. Collaborating with cross-functional teams to ensure successful project execution.
  3. Communicating project status, risks, and issues to stakeholders and senior management.
  4. Fostering strong relationships with clients, understanding their needs, and ensuring their satisfaction with our products and services.
  5. Ensuring adherence to project management best practices and methodologies.


Requirements
To succeed in this role, you must possess:
  1. A Bachelor's degree in Computer Science, Information Technology, or a related field.
  2. Minimum 8-10 years of relevant customer success, account management experience in Japan or for Japanese customers.
  3. N1/N2 level certification in Japanese language is preferred.