Account Recovery Specialist

2 days ago


Hyderabad Secunderabad Telangana, India beBeeCustomerRecovery Full time ₹ 1,04,000 - ₹ 1,30,878

Account Recovery Specialist

  • Drive the recovery of outstanding dues across multiple sources to maintain client relationships and reduce delinquency.
  • Monitor delinquency by bucket and days past due (DPD), focusing on non-starters and defaulting accounts.
  • Resolve client discrepancies, process refunds, and manage account adjustments efficiently to drive business growth.
  • Coordinate with internal teams to recover dues and assets, ensuring compliance with industry regulations.

Requirements:

  • Graduate degree in any discipline.
  • Experience in collections and customer account monitoring.
  • Knowledge of compliance procedures in financial services.
  • Ability to negotiate, reconcile accounts, and manage customer interactions effectively.

Key Responsibilities:

  • Develop and implement strategies to reduce delinquency and improve cash flow.
  • Collaborate with stakeholders to resolve client issues and improve customer satisfaction.
  • Stay up-to-date with industry regulations and best practices in collections.


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