SAP Customer Service Functional Consultant Expert
4 weeks ago
SAP CS Functional Consultant Job Summary
This role involves leveraging strong SAP technical, configuration, and business knowledge in the Customer Service (CS) module. The ideal candidate will have extensive experience with Service Contracts and integration with Service Orders, as well as expertise in SAP Order to Cash (OTC) processes.
Key Responsibilities:
- Implement and enhance repairs processing, goods receipt, storage location, and tracking functionalities in the CS module.
- Integrate the CS module with SAP Sales Order processing and Finance modules to track repair costs and generate customer invoices.
- Manage Service Work Orders and ensure smooth integration throughout the repairs process and on-demand service.
- Handle service labor posting and ensure seamless integration with the timekeeping system.
- Process EDI and IDoc transactions.
Qualifications:
- Strong knowledge and experience in SAP CS module.
- Proficiency in handling repairs processing, goods receipt, storage location, and tracking in CS.
- Extensive experience with Service Contracts and integration with Service Orders.
- Familiarity with service labor posting and integration with timekeeping systems.
- Expertise in SAP Order to Cash (OTC) processes, including master data, pricing, sales documents, and billing.
About the Role:
This is a remote position with a focus on delivering exceptional customer service and support. The ideal candidate will have a strong technical background and excellent problem-solving skills. If you are passionate about delivering high-quality solutions and have a solid understanding of SAP CS module, we encourage you to apply for this role.
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