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Strategic Operations Leader

3 weeks ago

Erode, Tamil Nadu, India beBeeDirector Full time
Job Title: Director of Operations

A leadership position overseeing the operational execution of Revenue Cycle Management (RCM) services, ensuring quality, compliance, and efficiency across all operations.

  • Operational Leadership: Direct and manage workflows to improve service delivery and meet client expectations.
  • Team Management: Lead, coach, and develop high-performing teams to exceed KPIs and business objectives.
  • Process Optimization: Streamline processes to enhance efficiency, accuracy, and compliance in RCM operations.
  • Client Engagement: Act as a key liaison for escalations and performance updates; present operational insights and recommendations.
  • Reporting & Compliance: Monitor and report on key metrics while ensuring adherence to industry standards and regulatory requirements.

About the Role

This position is responsible for leading cross-functional teams in a fast-paced environment to drive performance and optimize operations. The ideal candidate will have 10+ years of experience in operations, preferably within healthcare or RCM.

Key Qualifications

  • Leadership Experience: Proven leadership in managing teams and operational processes in dynamic settings.
  • Process Improvement: Strong background in process improvement and performance optimization.
  • Communication Skills: Excellent communication, problem-solving, and stakeholder management skills.
  • Education: Bachelor's degree in Business, Healthcare Administration, or a related field.

Bonus Points

  • Prior Experience: Prior experience working with US-based organizations.
  • Software Knowledge: Hands-on knowledge of RCM software and tools.
  • Collaborative Leader: Collaborative leadership style with a track record of fostering team growth and operational success.

Work Environment & Travel

This position operates in a professional office environment with some domestic or international travel required based on business needs.

We're Looking for You

Join our organization and shape the future of healthcare operations by applying your skills and experience. Apply now or reach out for more information.