Senior IT Engineer

4 weeks ago


Hyderabad, Telangana, India Xcel Hire Management Solutions Full time

Xcel Hire Management Solutions is an equal opportunities employer seeking a talented Senior Cloud IT Support Engineer to join our team.

About the Job:

This senior-level position requires a highly skilled professional with strong network and VPN expertise to oversee the administration and maintenance of our cloud-based IT infrastructure.

Job Description:
  • Cloud and Network Administration: Manage and maintain our cloud-based IT infrastructure, including virtual machines, storage, networking, and VPN components.
  • Troubleshooting and Resolution: Diagnose and resolve complex technical issues related to cloud platforms, applications, networks, and VPN connections.
  • Network Security: Configure and manage network devices, VPN solutions, and firewall rules to ensure secure and reliable network connectivity.
  • IT Security Compliance: Ensure adherence to IT security policies and best practices, including vulnerability management, incident response, and data protection.
  • Automation and Efficiency: Develop and implement automation scripts to streamline repetitive tasks and enhance efficiency.
  • Remote Support and Team Management: Provide effective remote support and lead a team of IT Support Engineers, ensuring they have the necessary skills and resources.
  • Technical Documentation: Create and maintain comprehensive technical documentation, knowledge base articles, and standard operating procedures.

Requirements:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • 8-10 years of experience in technical support or systems administration, with a focus on cloud environments, networking, and VPN technologies.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a remote team.

Benefits: Competitive salary, benefits package, and opportunity to work with a dynamic team.



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