Audit Specialist Lead
4 days ago
About Visit Health
At Visit Health, we prioritize delivering exceptional patient care through our team of dedicated professionals. Our mission is to provide high-quality services that exceed customer expectations.
Job Description
We are looking for a skilled Audit Specialist to join our team at Visit Health. As an Audit Specialist, you will be responsible for conducting BAU audits, performing hygiene audits, providing feedback, and compiling reports.
Responsibilities:
- Conduct thorough audits to identify operational challenges and opportunities for improvement.
- Perform regular hygiene audits to ensure quality standards are met.
- Provide constructive feedback to agents on audit observations.
- Compile detailed reports, sharing findings with stakeholders.
- Lead calibration sessions to ensure team consistency.
- Develop and implement corrective actions to drive continuous improvement.
Requirements:
- Bachelor's degree in any field.
- Minimum 2 years of experience in call audits.
- Excellent communication skills.
Why Join Us?
At Visit Health, we offer a dynamic work environment, opportunities for growth and development, and a commitment to excellence. If you are passionate about delivering high-quality services, we encourage you to apply for this exciting opportunity.
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