Data Processing Team Lead

1 week ago


Hyderabad, Telangana, India Appen Full time
Job Summary

As a Data Processing Supervisor/Team Lead at Appen, you will be responsible for ensuring the quality of annotated data. This involves reviewing and validating the work of Data Processing Associates, providing guidance and feedback to improve performance, and addressing any issues that may arise. You will also be responsible for managing a team of 25 employees, providing coaching and motivation to ensure efficient performance and adherence to quality standards.

Key Responsibilities:
  • Resilience: Strong coping, emotional resilience, and stress-management skills
  • Leadership and Management Skills: Strong leadership qualities to guide and motivate team members, effective delegation and workload management, decision-making skills for conflict resolution and tough choices, time management and organizational skills for task prioritization and meeting deadlines
  • Communication Skills: Excellent verbal and written communication skills, active listening skills to understand team concerns and provide feedback
  • Problem-Solving and Critical Thinking: Analytical skills to identify and solve issues, ability to make informed decisions under pressure
  • Performance Management: Setting performance goals and monitoring progress, providing constructive feedback and coaching for improvement, conducting performance evaluations and implementing improvement plans
  • Technical Skills: Strong knowledge of annotations, content curation, transcription, data collection, content policies, community guidelines, and online safety practices, proficiency in relevant business process and industry-specific tools
  • Conflict Resolution: Managing conflicts and mediating disputes, maintaining professionalism in challenging situations


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