AI Platform Delivery Executive

2 days ago

Bengaluru, Karnataka, India beBeeDelivery Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Overview:

We are seeking a seasoned delivery leader to oversee the execution of AI-based conversational platforms, focusing on technologies such as Amelia.AI.

Key Responsibilities:

  • Lead end-to-end project delivery, ensuring quality, timelines, and adherence to best practices.
  • Serve as primary point of contact for internal stakeholders and external clients, managing expectations and driving satisfaction.
  • Provide technical leadership and hands-on guidance on platforms like Amelia.AI, integrating them into broader enterprise ecosystems.
  • Manage and mentor a large, multi-functional delivery team of 50+ professionals, including developers, business analysts, and QA engineers.
  • Collaborate with solution architects, product managers, and engineering teams to define scope, timelines, and delivery roadmaps.
  • Monitor key performance indicators (KPIs), project risks, and implement corrective actions as needed.
  • Develop and implement best practices for Agile/DevOps methodologies to ensure high-quality and timely delivery.
  • Participate in code reviews, technical deep-dives, and maintain a hands-on approach to technology wherever required.
  • Prepare and present regular updates to senior leadership, including the VP and executive team.

Requirements:

  • 12+ years of experience in IT services or consulting, with at least 5+ years of project delivery leadership.
  • Strong working knowledge of Amelia.AI or similar Conversational AI platforms.
  • Demonstrated experience in managing delivery teams of 50+ across multiple geographies.
  • Solid foundation in software development, preferably in Python, Java, or Node.js, with the ability to contribute or debug where needed.
  • Strong understanding of AI/ML workflows, NLP concepts, and system integration principles.
  • Proven expertise in stakeholder management, client communication, and handling escalations effectively.
  • Experience working with Agile/Scrum methodologies and tools like JIRA, Confluence, or Azure DevOps.
  • Excellent verbal and written communication skills, with the ability to interact confidently with C-level executives.

Qualifications:

  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
  • Certifications in Agile (Scrum Master/PMI-ACP) or AI-related technologies.
  • Exposure to cloud platforms such as AWS, Azure, or GCP.

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