Brand Management Professional
4 days ago
About Cog Culture: As a forward-thinking company, we are committed to delivering exceptional brand experiences for our clients. Our team of experts is passionate about staying ahead of the curve and driving business growth through innovative strategies.
Salary Estimate: We offer an attractive compensation package, with an estimated annual salary ranging from $80,000 to $110,000, depending on experience and qualifications.
About the Role: As a Brand Executive at Cog Culture, you will play a vital role in managing client relationships, understanding their needs, and ensuring client satisfaction. Your day-to-day tasks will include communicating with clients, coordinating projects, addressing client inquiries, and identifying new business opportunities.
Key Responsibilities:
- Client-centric Approach: Must seek, process, and execute client requests and product orders efficiently.
- Subject Matter Expertise: Must have all answers to queries regarding products/services and processes, and direct clients to the account manager as needed.
- Product Knowledge: Assist clients in using products and services, keeping them updated about new features launched.
- Internal Coordination: Coordinate with internal teams to ensure timely fulfillment of product orders/services.
- Tracker Maintenance: Maintain trackers and reports for client interaction, product/service usage, etc.
- Client Feedback: Collect feedback and resolve client complaints promptly.
Requirements:
- Proven Work Experience: Proven work experience as an Account Executive, Account Manager, or in a similar client-servicing role.
- Excellent Communication Skills: Excellent communication and interpersonal skills, with the ability to build and maintain positive client relationships.
- Problem-solving Abilities: Strong problem-solving and negotiation abilities, with the capacity to work well under pressure.
- Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Team Collaboration: Ability to work well in a team and collaborate effectively with cross-functional teams.
- Industry Experience: Experience in the advertising or creative industry is highly valued.
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