Network Infrastructure Specialist

2 days ago

Thiruvananthapuram, Kerala, India beBeeNetwork Full time ₹ 80,00,000 - ₹ 1,20,00,000
Key Roles and Responsibilities

We are seeking a skilled Network Operations Center Analyst to join our team. The successful candidate will be responsible for monitoring network systems, diagnosing issues, and ensuring the stability and performance of our infrastructure.

The ideal candidate will have a strong foundation in network operations with the ability to resolve technical problems efficiently. Primary skills include:

  • Network monitoring - Grafana, Nagios, SolarWinds, Zabbix.
  • Network protocols - TCP/IP, routing protocols, DNS, DHCP.
  • Security tools - firewalls, IDS/IPS.

Secondary skill: Windows and Linux environments, Python/Bash/PowerShell, Cloud Technologies.

Experience: Minimum of 3 years of professional experience in a NOC or similar IT support role.

Responsibilities:

  • Continuously monitor network performance and system alerts using various monitoring tools.
  • Analyze network traffic patterns and identify potential issues.
  • Ensure all systems and networks operate at peak performance levels.
  • Respond promptly to network incidents and alerts, working to diagnose and resolve issues.
  • Document incidents, resolutions, and troubleshooting steps in detail.
  • Support the configuration and management of network devices, including routers, switches, and firewalls.
  • Work closely with other IT teams to coordinate responses to complex network issues.
  • Participate in shift rotations to provide 24/7 network support coverage.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Proficiency in using network monitoring tools such as Nagios, SolarWinds, Zabbix, or similar.
  • Strong understanding of network protocols (e.g., TCP/IP, DNS, DHCP) and troubleshooting methodologies.
  • Ability to create detailed technical documentation and incident reports.
  • Clear communication with IT teams, end-users, and management.
  • Maintain accurate and up-to-date documentation of network configurations, processes, and procedures.
  • Handle and resolve tickets in less than a minute, ensuring quick response and resolution times.

What We Offer:

  • Paid holidays and flexible time-off policies.
  • Casual dress code and a flexible working environment.
  • Opportunities for professional development in an engaging, fast-paced environment.
  • Medical insurance covering self and family.
  • Diverse and multicultural work environment.
  • Be part of an innovation-driven culture with ample support and resources to succeed.

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