Digital Solutions Architect

1 week ago

Pushkar, Rajasthan, India beBeeAdministrative Full time ₹ 10,00,000 - ₹ 15,00,000
Atlassian Administrator Job Opportunity">

We are seeking a skilled and experienced Atlassian administrator to join our team.

Key Responsibilities:
  • Collaborate with senior technical management, product owners, and project managers to develop and implement requirements for optimizing service delivery.
  • Design and deliver improvements that minimize unnecessary investment in new products by utilizing existing tools and solutions more effectively.
  • Align technology solutions with operational areas to focus on practical delivery of architecture to FIL, leveraging experience from the Atlassian product set.
  • Act as a subject matter expert (SME) for Atlassian Jira and Confluence, along with related add-ons.
  • Provide ownership and regular updates of issues, supporting users with best practice advice until requests are resolved.
  • Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.
  • Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable.
  • Adhere to security policies surrounding platform standards and provide engineering solutions as directed by the security product roadmap.
  • Ensure operational requirements are matched in the delivery of services around standards and engineering, identifying when support arrangements may need to change to efficiently and effectively onboard new technology.
  • Own and manage user access permissions per security guidelines.
  • Ensure effective communication across the department and across geographically dispersed teams, including identifying new skills, skills gaps, and working to improve overall team knowledge.
Required Skills and Qualifications:
  • Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud, alongside experience in Atlassian administration and troubleshooting.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks to minimize manual workload.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimization by identifying and substituting unnecessary plugins with cloud-native features.

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