Academic Operations Specialist

3 days ago

Thiruvananthapuram, Kerala, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000
Academic Operations Manager

This is a challenging role that requires exceptional organizational and communication skills. As an Academic Operations Manager, you will oversee academic operations, ensuring quality delivery and efficient coordination between stakeholders.

The ideal candidate will be responsible for operational oversight, data management, stakeholder interaction, resource management, and quality assurance.

Key Responsibilities:
  • Operational Oversight:
    • Ensure tasks assigned to coordinators and Relationship Managers are completed accurately and on time.
    • Monitor homework distribution and address gaps in the process.
    • Track tests conducted and update test sheets promptly and accurately.
  • Data Management and Coordination:
    • Maintain and update the academic student database to reflect current information.
    • Collaborate with the accounts team to complete trial sheets and send fee messages to new students joining the program.
    • Maintain a clear overview of all students, teachers, and classes to ensure seamless operations.
  • Stakeholder Interaction:
    • Address complex queries and resolve issues escalated by coordinators or RMs.
    • Communicate with teachers and parents when required to address concerns or provide updates.
  • Resource Management:
    • Share appropriate resource materials with teachers and students.
    • Search for and procure books or materials that align with student needs.
  • Quality Assurance:
    • Work closely with teachers to maintain the highest standards of academic delivery.
    • Monitor the overall academic experience to ensure a productive and enjoyable learning journey for students.

Qualifications:

  • Proven experience in academic management or a similar role.
  • Excellent organizational and time-management skills.
  • Strong interpersonal and communication abilities for effective coordination with multiple stakeholders.
  • A proactive problem solver who can handle challenging situations with confidence.
  • Familiarity with educational resources and teaching methodologies is a plus.

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