Digital Supply Chain Transformation Specialist

3 days ago


Mumbai, Maharashtra, India Dow Chemical International Pvt Ltd Full time
Job Description:

Dow Chemical International Pvt Ltd is seeking a skilled Business Process Specialist to join its Integrated Supply Chain (ISC) & Improve & Scale Digital Solutions team in Mumbai.

The ideal candidate will collaborate with global and regional peers to deliver optimal solutions for supply chain operations, aligning them with design principles. As a subject matter expert, they will provide in-depth functional and user expertise for systems, technologies, and processes utilized by Customer Service, Business Planning, Logistics, and Site Logistics.

The responsibilities of this role include ensuring compliance with regulatory standards, delivering training, supporting operational processes, and fostering continuous improvement to enhance strategic solutions and drive business results.

Key Responsibilities:
  • Process & System Expertise:
    • Develop a deep understanding of work processes, systems (SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, etc.), technologies, applications, data, and metrics.
    • Provide insights into resolving issues, functionality explanations, and work process requirements gathering.
    • Ensure seamless knowledge transfer and consistency in process application.
  • Collaboration & Cross-functional Support:
    • Interface with peer organizations and adjacent process teams for corporate initiatives and projects.
    • Support activities such as requirements gathering, evaluation, testing, data migration, and implementation.
    • Drive collaboration across ISC and Information Systems organizations.
  • Training & Knowledge Transfer:
    • Develop and deliver training programs to ensure robust knowledge transfer and mentoring.
    • Facilitate coaching and support at all levels of the organization.
  • Continuous Improvement & Monitoring:
    • Monitor performance to ensure alignment between promised and delivered value.
    • Identify gaps in global capabilities and leverage emerging technologies to enhance education and skills.
Requirements:
  • Education: Bachelor's degree in Engineering or Science
  • Experience: Minimum of 3 years in supply chain, customer service, or improvement roles
  • Technical Skills:
    • Advanced proficiency in Excel, Power BI, and PowerPoint
    • Experience working with large datasets from multiple sources
    • Proficiency in data visualization tools and techniques
  • Soft Skills:
    • Strong verbal and written communication skills
    • Critical thinking, digital mindset, and collaborative nature
    • Strong project management and process discipline
  • Preferred Skills:
    • Experience in delivering training programs
    • Familiarity with global operations and adaptability to support alternate time zones (North America, EMEAI, LAA, and APAC)
Salary:

The estimated salary for this position is ₹10,00,000 - ₹12,00,000 per annum, depending on experience and qualifications.

Please note that relocation support is not provided for this role.



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