Logistics Operations Manager

6 hours ago


Tiruppur, Tamil Nadu, India beBeeLeadership Full time ₹ 1,00,00,000 - ₹ 1,20,00,000
Delivery Supervisor Role

Tata Consultancy Services is hiring for a Delivery Supervisor position in Tiruppur, India.

Key Responsibilities:

  • Coordinate operational functions to ensure timely and accurate processes.
  • Schedule efficient delivery of cargo to customers.
  • Comply with regulations from governing bodies such as USA, Canada Customs, IATA, TSA.
  • Supervise shift managers and teams; review KPIs and ensure team members meet quality, timelines, and communication expectations.

Financial and Accounting Functions

  • Set goals and objectives for the team based on company guidelines and key performance indicators.
  • Use financial tools and reports effectively.
  • Maximize revenue by finalizing accounting matters and managing branch expenses.

People Management Functions

  • Lead and motivate operations teams.
  • Ensure adequate staffing levels.
  • Conduct quarterly performance reviews and establish targets and objectives.
  • Monitor staff performance and make decisions on job status and succession planning recommendations.


Required Skills and Qualifications

  • Familiarity with freight forwarding procedures and financials.
  • Bachelor's degree in Commerce, International Trade, Logistics, or related field.
  • 5+ years of industry experience, preferably in freight forwarding.
  • 2+ years of team management experience, including managing team leads or shift managers.
  • Demonstrated Leadership and People Management skills.
  • Strong attention to detail, data integrity, and customer service mindset.
  • Highly motivated and results driven.
  • Outstanding people skills and customer focus.
  • Able to handle complex problems and multitask effectively.


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