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Program Director, Retail Services

3 weeks ago

Bengaluru, Karnataka, India Amazon Full time

About the Role:

The Retail Business Services team at Amazon is seeking a highly skilled and analytical Program Manager for its North America (NA) Amazon Vendor Services (AVS) vertical. AVS is a paid account management program that supports Amazon's brands by enabling buyable selection for customers, reducing defects, lowering costs, and accelerating growth.

Key Responsibilities:

  • Transform manual processes into standardized and automated product solutions
  • Drive efficiency and scalability for the AVS Program
  • Collect and analyze vendor feedback to improve the vendor experience and growth

Requirements:

  • 3+ years of program or project management experience
  • 3+ years of working cross-functionally with tech and non-tech teams experience
  • Advanced knowledge of Excel and SQL
  • Experience in stakeholder management and process improvement

What You'll Bring:

  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • A proven track record of delivering results in a fast-paced business environment