
Maintenance Operations Manager
2 days ago
Job Summary:
Maintenance Operations Manager role is responsible for managing maintenance operations to ensure efficient and effective delivery of services.
Main Responsibilities:
- Customer Relationship Management: Foster strong relationships with customers through proactive communication, ensuring their satisfaction and loyalty.
- Equipment Performance and Safety: Ensure all equipment is in good working condition, maintaining a safe environment for end-users and site personnel.
- Risk Identification and Mitigation: Identify potential risks on-site and communicate them to supervisors, taking immediate action when necessary.
- Service Delivery: Oversee service visits, planned maintenance, callouts, and repairs, prioritizing customer needs and satisfaction.
Additional Responsibilities:
- Workload Planning: Collaborate with service supervisors to effectively plan workloads, ensuring timely completion of tasks.
- Sales Lead Generation: Identify sales opportunities and communicate them to supervisors, contributing to business growth.
- Time Sheet Management: Accurately submit time sheets based on executed work, facilitating smooth financial processes.
- Inventory Management: Monitor and manage inventory levels, ordering spare parts as needed to prevent stock shortages.
- Tooling and Equipment Maintenance: Regularly inspect and maintain tooling and equipment, ensuring they remain in good working condition.
Leadership and Development:
- Ongoing Improvement: Contribute to the ongoing improvement of products, methods, and safety practices by providing feedback to management.
- People Management: Update supervisors on relevant information and participate in proposed training sessions, enhancing personal and professional development.
Key Skills and Qualifications:
- Proven experience in maintenance operations or related field.
- Strong communication and interpersonal skills.
- Able to identify and mitigate potential risks.
- Effective time management and organizational skills.
- Familiarity with inventory management software.
What We Offer:
- A dynamic and supportive work environment.
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