Software Development Senior Associate
2 weeks ago
Job Description
Req ID: 287977
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Senior Associate in Software Development to join our team in India.
Roles and Responsibilities:
- Perform daily health checks and break fix support on monitoring platforms.
- Configure and maintain central monitoring platforms.
- Manage new technology integrations into monitoring systems.
- Respond to the issues on timely manner as agreed to the customer.
- He/she should have good logical skills and experience in delivering quality output.
- Provide solutions to customer issues and suggest developers for improvements/enhancements.
- Should have strong debugging skills.
- Reacting to the issues with effective proactive monitoring and management solutions.
- Serve as the point of contact with client for system-related issues.
- Manage the support of cognitive platform applications as per client SLAs and cover the following functions: BOT monitoring, troubleshooting & bug fix.
- Understanding of Incident, Problem and Change Management process.
Skills Required:
- Basic IT experience in RPA domain.
- Domain knowledge - Healthcare, Banking & Finance, Manufacturing
- Understanding of any of the RPA technologies like UiPath Automation Anywhere Blue Prism
Shift:
- Must be comfortable working in 24/7 shift. Preferably in Night Shift.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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