Senior Platform Engineer

1 day ago

Salem, Tamil Nadu, India beBeeService Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: ServiceNow Lead / Admin

This is a full-time, remote position that requires 7+ years of experience with relevant skills.

We are hiring a ServiceNow Lead and Admin to manage our ServiceNow platform across modules including ITSM, HRSD, FSM, ITOM, and ITAM.

The role involves leading system administration, platform upgrades, automation, catalog design, workflow optimization, and stakeholder engagement across departments.

  • Manage configurations, catalog items, flows, and SLAs.
  • Lead knowledge transfer sessions, audits, and configuration governance.
  • Drive automation, performance tracking, and cross-functional workflows.
  • Ensure audit readiness and support compliance efforts.
  • Coordinate with teams for roadmap planning.

Requirements:

  • 7+ years' experience with ServiceNow modules.
  • Expertise in Flow Designer, scripting, ACLs, and integration.
  • Strong experience with metrics, SLAs, upgrades, scoped apps, and data handling.

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