Micro Finance Relationship Manager

3 days ago


Vadodara, Gujarat, India Mspire Ventures Full time

At Mspire Ventures, we're committed to delivering exceptional service to our clients in the finance sector.

Job Overview

We're seeking a highly skilled and experienced Client Liaison Officer to join our team. As a key member of our finance operations team, you will be responsible for managing client relationships and promoting our NBFC micro loan offerings.

Responsibilities
  • Manage client relationships for all finance products, ensuring timely and effective communication and issue resolution.
  • Promote and sell NBFC micro loan offerings to existing and potential clients, leveraging your expertise and industry knowledge to drive sales growth.
  • Guide clients through the loan application process, providing personalized support and assistance to ensure a smooth experience.
  • Ensure compliance with regulatory standards, maintaining accurate records and adhering to company policies and procedures.
  • Provide exceptional customer service, responding promptly to client inquiries and concerns.
Requirements
  • Bachelor's degree in Finance or related field.
  • Fresher or experienced professional with a strong background in finance and customer-facing roles.
  • Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with clients and colleagues.
  • Knowledge of home loan products and financial markets, with a deep understanding of the industry trends and developments.
Benefits
  • Competitive salary and incentives package.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for career growth and professional development, with a focus on leadership and management skills.


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