Insurance Quality Assurance Specialist

4 days ago

Bharatpur, Rajasthan, India beBeeAudit Full time ₹ 10,00,000 - ₹ 15,00,000

Job Overview

We are seeking a detail-oriented Quality Assurance Specialist to join our team. This individual will be responsible for performing independent QA audits for underwriting operations executed by BPO teams for different regional markets.

The successful candidate will have experience in P&C insurance operations, with a strong focus on underwriting for European and/or London markets. They will also possess a strong understanding of compliance, control, and documentation standards in underwriting processes.

Key Responsibilities:

  • Conduct monthly quality reviews/audits according to stipulated timeframe/SLA while complying to process SOPs and QA Framework & guidelines.
  • Validate data accuracy, completeness, and alignment with business and regulatory standards.
  • Analyze error trends, identify root causes, and suggest corrective actions or process improvements.
  • Document QA findings and maintain accurate quality logs and reports.

Required Qualifications:

  • Bachelor's degree in commerce, Business Administration, or a related field.
  • 5 –8 years of experience in P&C insurance operations, with a strong focus on underwriting for European and/or London markets.
  • Minimum 2+ years of audit, quality assurance, or process excellence experience, preferably in a BPO or shared service environment.

Preferred Skills:

  • High attention to detail and accuracy.
  • Strong communication and stakeholder management skills across geographies and teams.
  • Working knowledge of policy administration systems, workflow tools, and audit platforms.

This is an excellent opportunity for a motivated individual to join a dynamic team and contribute to the success of our organization.

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