Industrial Asset Performance Specialist

2 days ago


Pune, Maharashtra, India Shoreline AI Full time

About the Role

We are seeking a skilled Industrial Asset Performance Specialist to join our team at Shoreline AI. In this role, you will be responsible for leading all aspects of customer service support for our APM/Pd M Cloud platform.

Key Responsibilities:

  • Provide support during customer onboarding and initial training
  • Offer remote support for project kick-off and new sensor deployments
  • Supervise and ensure the correctness of sensor installation and onboarding
  • Work with engineering to deploy anomaly detection AI/ML models
  • Review alerts and alarms raised by the APM/Pd M platform
  • Prepare customer reports and run customer meetings
  • Demonstrate leadership and problem-solving skills in engaging customers
  • Develop and maintain a positive rapport with customers, channel partners, and stakeholders

Requirements:

  • 8+ years of experience as a Plant / Machinery / Reliability / Maintenance engineer
  • Critical prerequisite: ISO Category III or IV Vibration Analyst Certificate
  • High proficiency in using computer software, including Condition Monitoring / Vibration Analysis Software
  • Exceptional data analysis skills and ability to interact with internal and external stakeholders
  • A valid driver's license in good standing
  • Ability to travel up to 20-30% of the time

About Us

Shoreline AI is a Silicon Valley start-up revolutionizing Industrial Asset Performance Management (APM). Our patented, AI/ML-driven, fully cloud-managed Asset Performance & Predictive Maintenance (APM/Pd M) Software & Smart sensor Platform requires no expensive experts to deploy, no upfront Cap Ex costs, and no data-scientists; to operationalize within minutes per asset, thereby delivering powerful machine-specific analytics with unmatched ease.



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