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Software Documentation Specialist

2 weeks ago

Thiruvananthapuram, Kerala, India beBeeDocumentation Full time ₹ 3,50,000 - ₹ 6,00,000
Documentalist Job Opportunity

The company is seeking a skilled Documentalist to join its mission. As a key member of the documentation team, you will play a vital role in creating high-quality software documentation that helps end-users understand and use the product features effectively.

Responsibilities:
  • Write, edit, and maintain software documentation, including user guides, release notes, and onboarding training content.
  • Collaborate with software architects, engineers, developers, QA, and consultant teams to gather technical information and translate it into clear, accurate documentation.
  • Follow internal documentation guidelines and processes.
  • Organize and structure content with focus on clarity.
  • Help identify content gaps to improve the overall quality of documentation.
  • Participate in peer reviews and incorporate feedback diligently from external reviewers.
  • Support software development workflow by participating in retrospective meetings, and other technical demonstrations.
  • Conduct internal tests as part of documenting a feature, and provide ad-hoc feedback to the developers.
  • Participate in evaluating tools or processes to help progress.
Required Skills:
  • Bachelor's degree / BE/B-Tech or equivalent in a technical field.
  • 1-3 years in writing technical documents.
  • Strong interest in technology and the software development lifecycle.
  • Ability to understand technical concepts and ask insightful questions to clarify them.
  • Good working knowledge of agile development processes.
  • Organized, detail-oriented, and comfortable juggling multiple tasks.
  • Team spirit, strong analytical skills, and attention to detail.
  • Knowledge and exposure to documentation tools like Paligo, Snagit desired.
  • Excellent written communication and editing skills.
  • Excellent interpersonal and communication skills.
What We Offer:
  • Global exposure working with cross-functional teams.
  • Real-world impact on mission-critical industries.
  • Fully remote position - work from anywhere in India.
  • Mentorship from experienced documentalists.
  • A supportive team that values clear communication and continuous learning.
  • Opportunities to grow into a more senior documentation or education role.
  • Competitive salary, benefits, and a collaborative work culture.