Tata Consultancy Services Senior Servicenow ITSM Developer

1 day ago


India Tata Consultancy Services Full time
Job Description

We are seeking an experienced Servicenow ITSM Developer to join our team at Tata Consultancy Services. In this role, you will be responsible for designing and implementing efficient incident management, problem management, change management, knowledge management, or service catalog, mobile app, virtual agent solutions using ServiceNow software.

The ideal candidate will have a strong background in configuring ServiceNow ITSM applications, unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing. Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML, and CSS is also required.

You will work closely with our development team to create repeatable processes for designing development, test, staging, and production environments that are reliable with high availability. Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases, and AD is essential.

Key Responsibilities:

  • Design and implement efficient incident management, problem management, change management, knowledge management, or service catalog, mobile app, virtual agent solutions using ServiceNow software.
  • Configure ServiceNow ITSM applications in alignment with approved design plans.
  • Develop ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML, and CSS.
  • Create repeatable processes for designing development, test, staging, and production environments that are reliable with high availability.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • At least 3-12 years of experience as a ServiceNow ITSM Developer.
  • Strong background in configuring ServiceNow ITSM applications.
  • Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML, and CSS.
  • Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases, and AD.

Benefits:

  • A competitive salary range of ₹600,000 - ₹1,200,000 per annum, based on experience.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.


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