ServiceNow Solutions Architect
4 weeks ago
The ServiceNow Platform Architect will be responsible for designing and implementing ServiceNow solutions that meet the client's needs.
Key Responsibilities- Work closely with clients and leverage ServiceNow expertise to develop overall architectural designs and technical strategies and roadmaps for ServiceNow implementations.
- Collaborate with various stakeholders, including development teams, product owners, and process architects/engineers to ensure a solution architecture that meets technology guidelines.
- Design, build, and configure applications and services, while leading others in the same.
- Interact with client business and technical leadership to define and design ServiceNow solutions.
- Provide technical leadership for the development activities, including planning, designing, configuring, implementing, testing, documenting, and maintaining the solutions for the products implemented on the ServiceNow platform.
- Recommend and design solutions to be implemented on the ServiceNow platform, including instantiation of new modules as well as helping improve and streamline existing capabilities and applications.
- Complete detailed documentation for architectural design of solutions.
- Advise on upgrade plans and coordinate with ServiceNow professional services team to plan upgrades.
Required Technical and Professional Expertise:
- Minimum 10+ years of experience in owning ServiceNow Architecture.
- ServiceNow Modules: ITSM, ITBM, ITOM, ITAM, CSM, HRSD, Integrations.
- Experience in core system configuration and customizing ServiceNow applications.
- Ability to collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
- Expertise to identify system deficiencies and recommend solutions.
- Proficient in the latest release of ServiceNow application.
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