Windows Expert Professional

6 days ago


Hyderabad, Telangana, India Tata Consultancy Services Full time

Technical Excellence in Desktop Support

We are seeking an experienced Desktop Support Engineer to join our team at Tata Consultancy Services.

Location: Hyderabad, India

Estimated Salary: ₹800,000 - ₹1,200,000 per annum, depending on experience

About the Role:

In this role, you will be responsible for providing technical expertise and support to ensure seamless operations of desktop systems and applications.

Your Key Responsibilities:

  • Expertise in Windows 10/11 Administration: You will be responsible for administering and troubleshooting Windows operating systems, ensuring optimal performance and security.
  • Troubleshooting MS Office, O365, and Internet Explorer Issues: You will use your problem-solving skills to resolve issues related to Microsoft Office, O365, and Internet Explorer.
  • Hardware Troubleshooting: You will have hands-on experience in troubleshooting PC and peripheral hardware issues, including print and scanning devices.
  • MS Office Upgrades and Deployments: You will work on upgrading and deploying Microsoft Office software across the organization.
  • Dell Laptop/Desktop Hardware Support: You will provide technical support for Dell laptop and desktop hardware issues.
  • Office Issue Resolution: You will troubleshoot and resolve office-related issues efficiently.
  • VPN Troubleshooting: You will have knowledge of troubleshooting VPN-related issues.
  • Mobile Device Management: You will provide support for mobile device management.
  • Windows Imaging using SCCM: You will have experience with Windows imaging using System Center Configuration Manager (SCCM).
  • Data Migration Tools and O365 OneDrive: You will have hands-on experience with data migration tools and O365 OneDrive.
  • OneDrive Knowledge: You will have knowledge of OneDrive storage solutions.

What We Offer:

Competitive Salary: We offer a competitive salary package, commensurate with experience.

Opportunities for Growth: We believe in growth and development. We offer opportunities for career advancement and professional growth.

Collaborative Environment: Our team is passionate about delivering exceptional results. We foster a collaborative environment that encourages innovation and teamwork.



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