Senior DevOps Engineer

1 day ago

Vadodara, Gujarat, India beBeeServicenow Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
ServiceNow Architect Role

About the Job:

The ideal candidate will be responsible for engaging with stakeholders to understand user stories and determining requirements.

They will also participate in solution design, providing guidance on configuration vs customization and focusing on solutions that remain close to out-of-the-box functionality.

Additionally, they will customize and develop ServiceNow applications, support the rollout of new applications and modules, and configure application UIs and workflows.

They must demonstrate a deep understanding of application modules, including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal.

Moreover, they will create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performance.

They will collaborate with other ServiceNow administrators and developers to develop effectively, with a global focus.

Furthermore, they will proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate.

Finally, they will ensure that configuration is consistent across development, testing, and production environments.

Mandatory Skills:

  • 6+ years of experience working in a design and development role for a ServiceNow Platform.
  • 2+ years of experience as a ServiceNow administrator.
  • Experience in transitioning technology from locally focused to centralized technology service organization.
  • Experience with ITSM functions and modules within ServiceNow.
  • Understanding of RESTful Web Service and APIs.
  • IT and Security management best practice (ITIL, COBIT, ISO standards).
  • Experience developing workflows and supporting service technology teams.
  • Experience in developing solutions in JavaScript and GlideRecord.

Desired Certifications:

ITIL Foundations Certification

ServiceNow Developer Certification(s)

Essential Skills:

  • Conceptual skills.
  • Ability to articulate and document the desired business outcome.
  • Ability to remove ambiguity from requirements.
  • Service orientation with a focus on quality and customer satisfaction.
  • Unit and regression testing to strive for first-time right deployments.
  • Troubleshooting and diagnostics.
  • Communication skills (verbal and written).
  • Education qualification: Bachelors.

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