Cloud Solutions Architect Lead

3 days ago

Gurgaon, Haryana, India IGT Solutions Full time

At IGT Solutions, we are seeking a highly skilled Cloud Solutions Architect Lead to join our team. The successful candidate will have at least 4 years of experience in a client-facing role and a solid understanding of infrastructure, servers, Active Directory, and Azure AD.

The salary for this position is approximately $120,000 per year, depending on qualifications and location.

About the Role

We are looking for an experienced professional who can work with our engineering team to identify and implement optimal cloud-based solutions for our company. This includes providing customer-facing product engineering support for Office365 and managing Office 365 service health.

Key Responsibilities

  • Provide real-time client support for faster resolution of cases.
  • Manage Office 365 and monitor Office 365 service health.
  • Evaluate Office 365 capabilities and make recommendations for leveraging new features as part of the overall roadmap definitions.
  • Keep up with industry knowledge of Microsoft Office 365 concepts and best practices.
  • Microsoft Teams administration.
  • Assist with the migration of data into Office 365 if necessary.
  • Maintain a highly secure Office 365 system through proper configuration.
  • Work closely with Information Security to establish Office 365 access monitoring policies and guidelines.
  • Troubleshoot Office 365 issues including connectivity and mobility.
  • Office 365 user administration, including the removal of user accounts, management of service requests, file sharing and permissions, group policies, etc.
  • On-going analysis of current Office 365 security features.
  • Serve as a knowledge expert on Office 365 applications, advising on best practices of use and third-party integrations.
  • Administer Microsoft Intune/Microsoft Endpoint Manager.
  • Define and build Office 365 administrative procedures.
  • Recommend and implement governance techniques.

Requirements

  • Bachelor's Degree in Information Technology, Computer Science, or other relevant fields.
  • Minimum of 4-year experience in or exposure to a client-facing role.
  • Good communication skills.
  • Solid Infrastructure background, strong understanding of servers, Active Directory, and/or Azure AD.
  • Solid MS Exchange Skills.
  • Solid SharePoint Skills.
  • Knowledge of Authentication, Identity, and Access Management (IAM), and Conditional Access Policies.

Benefits

IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status.

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