Cloud Platform Specialist

Overview

Job Title: Virtualization Engineer

The company is a global workforce management provider with operations throughout India and many other countries worldwide.

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• We are seeking a highly skilled and experienced Virtualization Engineer to join our dynamic team. In this role, you will be responsible for the design, implementation, administration, and ongoing management of virtualized workloads, leveraging your expertise in Kubernetes, OpenShift, and virtualization technologies.">
• This position requires a strong understanding of day-to-day operations, proactive monitoring, and a commitment to operational excellence.">

Key Responsibilities:

Capacity Management:

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• Conduct capacity planning and forecasting for the virtualization platform, including compute, memory, storage, and network resources, to ensure scalability and prevent resource exhaustion.">
• Analyze resource utilization trends and make recommendations for infrastructure scaling, consolidation, or optimization.">
• Collaborate with application teams and stakeholders to understand future demand and project capacity needs.">
• Develop and maintain capacity models and reports to support strategic planning.">

Virtualization Automation & Efficiency:

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• Develop automation solutions (scripts, playbooks) for repetitive virtualization tasks, including configuration changes, VM management (like snapshot removal), auditing, remediation, and integration with ticketing systems.">
• Leverage automation to enable delivering operator updates and changes efficiently at scale.">
• Implement Site Reliability Engineering (SRE) principles and practices to improve overall platform stability, performance, and operational efficiency.">
• Role-Based Access Control deployment and auditing.">
• Namespace and Resource Quota management (CPU, Disk, and Storage).">

Observability, Monitoring, Logging, and Troubleshooting:

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• Implement and maintain comprehensive end-to-end observability solutions (monitoring, logging, tracing) for the virtualization environment, including integration with tools like Dynatrace and Prometheus/Grafana.">
• Explore and implement Event-Driven Architecture (EDA) for enhanced real-time monitoring and response.">
• Develop capabilities to flag and report abnormalities and identify "blind spots" in observability.">
• Perform deep dive Root Cause Analysis (RCA), potentially utilizing available tooling, to quickly identify and resolve issues across the global compute environment.">
• Find the needle in a haystack/unhealthy bits in the compute universe (Globally) for faster time to resolution.">
• Monitor VM health, resource usage, and performance metrics proactively.">
• Monitor for unusual activity that might indicate a compromise or misconfiguration.">

Solution Design & Consulting:

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• Provide technical consulting and expertise to application teams requiring virtualization solutions.">
• Design, implement, and validate custom or dedicated virtualization clusters and VM solutions for critical applications with unique or complex requirements (e.g., specialized appliances).">

Knowledge Management:

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• Create, maintain, and update comprehensive internal documentation and customer-facing content on the company's knowledge base to facilitate self-service and clearly articulate platform capabilities.">

Required Qualifications:

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• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.">
• 5+ years of experience in IT infrastructure, with at least 2+ years focused on Kubernetes and/or OpenShift.">
• Proven experience with virtualization technologies in a production environment.">
• Strong understanding of Kubernetes concepts (Pods, Deployments, Services, Storage Classes, Operators, Custom Resources).">
• Experience with Linux administration and networking fundamentals.">
• Proficiency in scripting languages (e.g., Bash, Python) for automation.">
• Experience with monitoring tools (e.g., Prometheus, Grafana, Dynatrace) and logging solutions.">
• Solid understanding of virtualization concepts and technologies (e.g., KVM, VMware).">
• Excellent problem-solving skills and the ability to troubleshoot complex issues across multiple layers of the stack.">
• Strong communication and collaboration skills.">

Company is an equal opportunity employer supporting workforce diversity.