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Community Relations Specialist

2 weeks ago

Kottayam, Kerala, India beBeeSite Full time ₹ 5,00,000 - ₹ 10,00,000

Unlock Your Potential as a Site Visit Coordinator

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  • We are seeking an exceptional individual to join our team as a Site Visit Coordinator. In this pivotal role, you will be responsible for delivering outstanding customer experiences through meticulous site visit coordination.

The ideal candidate will possess strong organizational skills, excellent communication abilities, and a genuine passion for providing top-notch service. If you thrive in a fast-paced environment and take pride in building lasting relationships with customers, we encourage you to apply.

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  1. Job Description:

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  2. As a Site Visit Coordinator, your primary responsibilities will include:

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    • Scheduling appointments and guiding tours of our communities to showcase the unique features and benefits of our properties.

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  3. Providing detailed information about our communities and their offerings, ensuring that potential customers have a comprehensive understanding of what we have to offer.

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  4. Addressing inquiries and resolving issues promptly and professionally, demonstrating a commitment to customer satisfaction.

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  5. Liaising closely with our sales and marketing teams to ensure seamless communication and follow-up with visitors after their site visit.

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Qualifications:

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To excel in this role, you will require:

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  • Strong organizational and scheduling skills, allowing you to manage multiple appointments and tours efficiently.

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Excellent interpersonal, grooming, and communication skills, enabling you to build rapport with potential customers and convey the value proposition of our communities.

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Customer service and relationship management skills, demonstrating your ability to deliver exceptional service and maintain long-term relationships with customers.

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Ability to provide detailed information and tours to potential customers, showcasing the features and benefits of our properties.

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Proficiency in basic computer applications, such as MS Office, to effectively manage schedules, communicate with colleagues, and track customer interactions.

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Prior experience in real estate, hospitality, or related fields is highly desirable, but not essential, as we provide comprehensive training to support your success in this role.

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Bachelor's degree in Business, Hospitality, or a related field is preferred, but candidates with relevant work experience and a passion for customer service may also be considered.

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Fluency in English, Marathi, and Hindi is required, with knowledge of additional languages being beneficial in enhancing your ability to serve our diverse customer base.

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