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Housekeeping Director

3 weeks ago


Kolkata Delhi Mumbai, India beBeeManagement Full time US$ 80,000 - US$ 1,20,000

Job Title: Housekeeping Manager

About the Role:

This is a leadership position responsible for overseeing the daily operations of the housekeeping department. The Housekeeping Manager will be responsible for ensuring that all rooms and public areas are maintained to the highest standards of cleanliness and organization.

Key Responsibilities:
  • Strategic Planning: Develop and implement business strategies that align with the hotel's overall mission, vision, values, and objectives.
  • Team Management: Supervise and manage a team of housekeeping staff, including scheduling, training, and performance evaluations.
  • Cleaning Operations: Oversee the cleaning and maintenance of all rooms, corridors, and public areas, ensuring that they meet the hotel's quality standards.
  • Laundry Operations: Manage the operation of the laundry area, including laundry supplies, equipment maintenance, and staff supervision.
  • Safety and Security: Ensure that all safety and security protocols are followed, including emergency procedures, fire safety, and guest safety.
  • Customer Service: Provide exceptional customer service to guests, responding promptly to their needs and concerns.
  • Inventory Control: Manage inventory levels of cleaning supplies, linens, and other essential items.
  • Reporting and Analysis: Analyze data and reports to identify trends, opportunities, and areas for improvement in housekeeping operations.
  • Communication: Communicate effectively with colleagues, managers, and external partners to ensure smooth operations and resolve issues as needed.
Requirements:
  • Leadership Experience: Proven leadership experience in a similar role, preferably in the hospitality industry.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with diverse groups.
  • Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement corrective actions.
  • Time Management Skills: Excellent time management skills, with the ability to prioritize tasks, delegate responsibilities, and meet deadlines.
  • Attention to Detail: High level of attention to detail, with the ability to maintain high standards of cleanliness and organization.
  • Certifications: Possession of relevant certifications, such as OSHA, CPR, or First Aid.
What We Offer:
  • Competitive Salary: A competitive salary package, commensurate with experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for professional growth and development, including training, mentoring, and career advancement.