
Cloud Infrastructure Specialist
1 week ago
We are seeking a skilled cloud infrastructure engineer to own day-to-day operations and steady-state reliability of our VMware Cloud Foundation (VCF) stack.
The successful candidate will be responsible for monitoring, triaging, and resolving incidents; driving problem management and root-cause analysis. Additionally, they will perform routine health checks and remediation across vSphere, vSAN, NSX, and vROps.
- Day 2 Operations & Reliability:
- Monitor, triage, and resolve incidents; drive problem management and root-cause analysis.
- Perform routine health checks and remediation across vSphere, vSAN, NSX, and vROps.
- Platform Administration:
- vSphere: clusters, resource pools, DRS/HA, vMotion/storage vMotion, templates, VM lifecycle.
- vSAN: storage policies, capacity planning, resync monitoring, performance troubleshooting.
- NSX (NSXT): segments/overlays, T0/T1 gateways awareness, distributed firewall rules, NAT, basic load balancing concepts.
- vROps / Aria Operations: dashboards, alert tuning, capacity/performance analytics, reporting.
- Security & Compliance:
- Implement and validate basic firewall rules and segmentation policy in NSX per standards.
- Adhere to customer change control, audit, and security practices.
- Stakeholder Management & Handover:
- Provide status updates, capacity/performance reports, and KBs.
- Conduct knowledge transfer to customer operations teams.
- Strong hands-on experience with vSphere administration in production (cluster design, HA/DRS, VM lifecycle, patching/updates).
- Practical vSAN operations experience (policy-based management, health & performance troubleshooting).
- Working knowledge of NSXT for day 2 ops: overlay/segments, basic routing concepts awareness, distributed firewall rule creation/validation, NAT.
- Experience with vROps / VMware Aria Operations for monitoring, alerting, capacity planning, and reporting.
- Solid understanding of data center networking L2/L3 fundamentals and storage basics.
- Comfortable with change/incident processes ITIL-aligned and writing/runbook documentation.
- Exposure to SDDC Manager/VCF LCM, NSX load balancing, microsegmentation design.
- Knowledge of SRM, HCX, Aria Automation/Orchestrator vRO.
- Scripting automation PowerCLI/Powershell Python nice to have.
- Experience with enterprise backup/DR tooling and integrations.
- Hardware/platform familiarity Dell/HP/Cisco UCS and firmware/driver best practices.
- 4–7 years total experience in VMware virtualization & software-defined data center operations.
- 2+ years hands-on with vSphere & vSAN 1–2 years with NSXT day 2 operations.
- Prior experience operating vROps/Aria Operations in production.
- Certifications preferred VCPDCV required or in progress VCPNV plus VCAP plus.
- Bachelor's degree in Computer Science/IT or equivalent practical experience.
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