
Customer Service Ambassador
16 hours ago
Customer Service Representative Job Description
">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.
">Key Responsibilities:
">- ">
- Acquire new customers through effective communication and relationship-building skills">
- Call Jio customers to explain the benefits of our services and products">
- Assist customers with completing Jio recharges and resolving any issues that may arise">
- Sell new Jio connections to prospective customers and provide excellent sales support">
- Resolve customer queries within agreed timelines and ensure a delightful customer experience">
- Respond to all customers in an appropriate tone and language, capturing customer details and data relevant to the call or service">
- Learn about Jio's plans, products, and services to add value to the offering">
Requirements:
">To be successful in this role, you must have a high school diploma or equivalent, and possess basic knowledge of reading and writing. You should also have smartphone usage skills, be able to speak local language, and have sales and customer handling skills. Additionally, you should be goal-oriented and able to learn quickly.
">Benefits:
">As a Customer Service Representative, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be rewarded for your hard work and dedication. You will receive comprehensive training and development opportunities to help you succeed in your role.
">Others:
">In this role, you will have the chance to work with a talented and supportive team, where you will be encouraged to grow and develop your skills. You will also have access to a range of employee benefits and perks, including [insert benefits here].
">Location:
">This role is based in Madhira, and you will be required to work on-site.
"] ,-
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