Customer Service Representative
1 week ago
Job Title: Call Screening Specialist
Job Summary:
We are seeking a detail-oriented and organized Call Screening Specialist to join our team at Dental care and implants. As a key member of our communications team, you will be responsible for screening and routing incoming voice calls to ensure they reach the right department or individual.
Key Responsibilities:
- Screen and assess incoming voice calls to determine the most suitable routing.
- Effective Communication: Ensure clear and concise communication with callers, documenting each interaction for future reference.
- Time Management: Work independently, efficiently managing your time during flexible working hours.
- Data Entry: Accurately record and update information as required.
Work Environment:
- Flexible working hours, allowing for a better work-life balance.
Qualifications:
- Excellent Communication Skills: Strong English communication skills, enabling effective interaction with callers.
- Independence and Focus: Ability to work independently, maintaining focus during shifts.
Application Process:
- Interested candidates should submit an audio recording introducing themselves, clearly stating their interest in the Call Screening Specialist role.
By joining our team, you will contribute to the efficient management of our communications, enjoying a flexible work environment while working for a leading dental care and implants provider.
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