Luxury Brand Ambassador

11 hours ago

Ahmedabad, Gujarat, India beBeeSenior Full time ₹ 12,00,000 - ₹ 15,00,000
Senior Brand Advisor Job Description">

Job Title: Senior Brand Advisor

The position of Senior Brand Advisor involves direct interaction with clients, associates, and the industry to build brand awareness, drive engagement, and generate/convert sales.

Key Responsibilities:

  • Generating and converting inquiries into sales through in-depth knowledge about Brand Heritage, journey, products, and services.
  • Handle client feedback & grievances professionally and drive solutions to the issues when necessary.
  • Proactive sales, cross-selling & servicing through telephone, email, and on-appointment & virtual meetings.
  • Collaborate with internal teams to tailor solutions that meet client requirements and contribute to the overall growth & development of the Brand.
  • Preparation of client briefing documents and timely organizing documents required for client communication. Ensure that all interactions and communications align with the brand guidelines.
  • Prepare presentations & keep database updates all the time.
  • Proactively identify opportunities to add value to client relationships and anticipate challenges & potential client issues.
  • Handle end-to-end client journey from client appointments to post-delivery satisfaction and all other pre & post-sales activities.
  • Represent the Brand in National/International Art & Design events and private previews.
  • Stay informed about industry trends, market conditions, and competitor activities.

Required Skills and Qualifications:

  • Good understanding of Luxury, Design, Art & Craft.
  • He or she will have to be an outstanding storyteller.
  • Understanding of Brand principles and ethos, including brand positioning, values differentiation, & competitive analysis.
  • Experience in B2C dealing with UHNI, international clients & Interior Designers.
  • Hands-on experience with Google Sheets or CRM software.
  • Strong analytical skills to understand Client lifestyle & requirements and should be able to convince clients to close deals.
  • Willing to travel 2 – 4 days a month.

Education:

Graduate/Postgraduate in Luxury Management/Marketing or MBA in marketing or communications from a reputed institute.

Experience:

7+ years (preferably in the Retail Luxury/Hospitality/Interior Industry).

Career Progression:

Career progression for a Brand Advisor typically involves a series of roles with increasing responsibility, leadership, and specialization. It's an opportunity for international placements. Brand Advisor - Senior Brand Advisor–Brand Manager – Senior Brand Manager – Brand Director

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