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2 days ago
Job Title: Voip Network Engineer
About the RoleWe are seeking a highly skilled and experienced professional to join our organization as a Voip Network Engineer.
Main Responsibilities- Install, configure, and optimize Unified Communications Enterprise (UCCE) components, including Interactive Voice Response (IVR), Contact Center Components, and other relevant systems.
- Collaborate with cross-functional teams to design and implement efficient call flows, ensuring seamless customer experiences.
- Provide expert technical support and consulting services to clients and internal stakeholders, addressing complex UCCE-related issues.
- Participate in solution design discussions and contribute to high-level architecture planning, identifying opportunities for improvement and innovation.
- Proven experience in installation, configuration, and optimization of UCCE components, with a strong understanding of call flow management.
- Excellent consulting skills, with exceptional communication, presentation, and problem-solving abilities.
- Strong troubleshooting and design knowledge of UCCE components and call flows, with a focus on delivering high-quality solutions.
- Advanced knowledge of UCCE architecture and design principles, with a focus on scalability and reliability.
- In-depth understanding of CVP deployment models and call flow strategies, with experience in implementing complex solutions.
Please note that this job description is not exhaustive, and we reserve the right to modify or add responsibilities at any time.
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