Customer Success Representative
7 days ago
Customer Success Representative
Description:
This is a full-time hybrid role for a Sales cum Customer Success Representative at Eazybe, a rapidly growing AI SaaS company based in New Delhi.
Responsibilities:
- Manage and support customer relationships, addressing client queries and providing effective solutions.
- Handle sales processes, including renewals, upselling, and cross-selling to existing clients.
- Understand and anticipate customer needs to provide personalized recommendations.
- Collaborate with cross-functional teams to ensure seamless execution of sales strategies.
Requirements:
1-2 years of experience in sales or customer success roles.
Strong communication and interpersonal skills.
Excellent problem-solving abilities with a customer-focused mindset.
Experience with CRM systems and sales software.
Benefits:
12 days of Paid Time Off (PTO) annually.
10 days of Working From Anywhere (WFA) annually.
Hybrid work model: 6 days a week (4 days Work From Office, 2 days Work From Home).
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