Operations Coordinator
5 days ago
Job Description
As a Notice Management resource at EXL IT Service Management, you will be responsible for overseeing and coordinating the receipt, processing, and resolution of various notices. This role ensures that all notices are managed efficiently, accurately, and in compliance with organizational policies and relevant regulations.
Key Responsibilities:
Notice Processing: Receive, log in the Notice Management Tracker, and categorize incoming notices to ensure timely and appropriate action.
Analysis and Assessment: Evaluate the content and implications of notices to determine necessary responses or escalations.
Coordination: Collaborate with internal departments such as Data Tech Team, legal, compliance, and operations to address and resolve notice-related issues.
Documentation: Maintain detailed records of all notices, actions taken, and outcomes to ensure transparency and accountability.
Reporting: Prepare regular reports on notice management activities, highlighting trends, risks, and areas for improvement.
Compliance Monitoring: Stay updated on relevant laws and regulations to ensure that notice handling processes remain compliant.
Qualifications:
Bachelor Degree and/or CA
Minimum of 2-3 years of experience in notice management, compliance, or a related area
Strong analytical and problem-solving abilities.
Excellent written, communication and interpersonal skills.
Proficiency in using notice management software and other relevant tools.
Attention to detail and ability to manage multiple tasks simultaneously.
Working Conditions:
Standard office environment with occasional requirements to work beyond regular hours to meet deadlines.
Potential need to handle sensitive or confidential information with discretion.
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