IT Application Integration Expert

1 day ago

Bengaluru, Karnataka, India beBeeIntegration Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: IT Engineer - Dynatrace Integration Specialist

We are seeking a skilled professional to join our team as an IT Engineer with expertise in Dynatrace integration. This role will be responsible for setting up and configuring Dynatrace across all applications, training application teams on its usage, and ensuring proper monitoring and performance tracking.

Key Responsibilities:

  • Liaise between the application teams and the platform team for the setup, implementation, and configuration of Dynatrace.
  • Train and assist application teams in configuring Dynatrace for new and existing applications.
  • Guide application teams in developing and implementing synthetic monitoring scenarios to simulate user interactions and identify potential issues.
  • Define and configure alarms to promptly alert relevant teams of any performance or availability issues.
  • Create automatic tickets in the Service Now ticketing system.
  • Contribute to defining Monitoring Compliancy levels for applications.
  • Perform Monitoring Compliancy audits and identify opportunities for improving application monitoring and implement best practices to enhance system reliability and performance.

Qualifications:

  • Proven experience with Dynatrace setup and configuration.
  • Strong understanding of synthetic monitoring and alarm management.
  • Experience with ServiceNow or similar IT service management tools.
  • Problem-solving mindset with a focus on continuous improvement.
  • Experience in a similar liaison role between application and platform teams.
  • Operational application management expertise.
  • Troubleshooting user issues and performing root cause analysis.
  • Identifying recurring issues and ensuring long-term fixes.
  • Expertise in setting up alarming for Dynatrace and Splunk for different applications.
  • Defining and fine-tuning alerts.
  • Integrating Dynatrace alerts into incident management tooling.
  • Knowledge of ITIL practices and principles.

Soft Skills:

  • Excellent communication and collaboration skills.
  • Ability to work effectively with diverse teams, creating a cooperative environment where ideas and solutions are shared openly.
  • Project management skills to follow up on tasks, ensure timely completion, and efficiently manage multiple tasks and priorities.
  • Sense of accuracy in monitoring configuration.
  • Ability to provide support and training to application teams with varying levels of technical expertise.

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