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2 weeks ago
As a senior system administrator, you will be responsible for providing professional IT support to customers with a focus on customer satisfaction.
- Manage and administer IT infrastructure of clients.
- Investigate and resolve technical issues in a timely manner.
- Troubleshoot Windows server problems.
- Administer and troubleshoot physical and virtual servers.
- Oversee Hyper-V, VMware, Azure, and AWS environments.
- Administrate NAS and SAN Storage systems.
- Plan and implement infrastructure upgrades.
Requirements:
- Hands-on experience with Wintel and networking.
- Excellent communication and customer service skills.
- Experience with server and network administration and troubleshooting.
- Knowledge of server roles.
- Hands-on experience with Hyper-V and VMware.
- Advanced knowledge of firewalls, switching, and routing.
- Understanding of backups and storage.
- Hands-on experience with Wintel networking.
- Proficiency in monitoring tools.
- Experience with data center operations is beneficial.
To be considered for this role, you should have:
- 2-3 years of experience in IT or a related field.
- Strong written and verbal communication skills.
- Excellent customer service skills.
- Education: Graduate degree in any stream, preferably in computer science or a related field.
- At least 2 years of experience in end-user technical support.
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