Global Travel Solutions Expert

3 days ago

Kolkata, West Bengal, India beBeeTravel Full time ₹ 3,60,000
Travel Consultant Job Opportunity

We are seeking a seasoned travel professional to join our team in Kolkata, India. Our company is a fast-growing travel agency based in central Kolkata, offering end-to-end travel solutions for both domestic and international destinations.

Job Role Summary

The ideal candidate will be responsible for handling sales leads, customer service, operations, and vendor management. The successful applicant must have a strong background in the travel industry, excellent communication skills, and the ability to close sales and manage operations independently.

Key Responsibilities:
  • Lead Management:
    • Handle incoming travel leads (international & domestic) from various sources.
    • Follow up, qualify, and convert leads to bookings.
  • Sales & Quotations:
    • Prepare and share competitive and customized travel quotations based on customer needs.
    • Negotiate and finalize travel itineraries with clients.
  • Customer Handling & Closure:
    • Provide excellent customer service throughout the sales cycle.
    • Ensure successful closure of leads with all required documentation.
  • Vendor Management:
    • Identify, create, and maintain relationships with travel vendors, hotels, transport providers, and tour operators.
    • Negotiate rates and ensure service quality from vendors.
  • Operational Bookings:
    • Coordinate and execute bookings (flights, hotels, transfers, activities, etc.).
    • Ensure accurate records of customer particulars and payments.
  • CRM & Database Management:
    • Maintain customer data, lead history, and feedback in the CRM system.
    • Use CRM tools for lead nurturing and post-sales communication.
  • Customer Service & Feedback:
    • Act as the point of contact for pre- and post-travel customer queries.
    • Collect customer feedback to improve future service offerings.
Required Skills & Qualifications:
  • Minimum 4 years of experience in the travel and tourism industry.
  • Strong knowledge of domestic and international travel destinations.
  • Proven experience in sales conversion and operations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Hands-on experience with CRM systems.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Ability to multitask, work under pressure, and meet targets.
  • Bachelor's degree in Tourism, Hospitality, or a related field preferred.
What We Offer:
  • Competitive remuneration package.
  • Opportunity to grow with a dynamic and passionate team.
  • Exposure to both international and domestic markets.
  • Friendly work environment based in central Kolkata.

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