
Chief Transformation Officer
1 day ago
The Senior Vice President, Training will lead the company's strategic vision and execution of comprehensive digitally driven training & development programs.
This role requires a visionary leader to drive digital transformation within the training function, needed to thrive in a rapidly evolving business landscape. The leader will also be responsible for overseeing process training programs for new and existing employees.
Key Responsibilities:
- Develop, implement, and manage a holistic digital learning strategy aligned with the organization's overarching business and digital transformation goals.
- Champion the adoption and integration of digital learning technologies (e.g., LMS, learning experience platforms, AI-driven learning tools) across the organization.
Program Design
- Conduct comprehensive needs assessments to identify current and future digital skill gaps across the workforce.
- Design and oversee the development of innovative, scalable digital learning content and programs, including simulations, virtual reality, microlearning, and blended learning models.
Technology Management & Innovation
- Evaluate, select, and manage digital learning platforms and technologies to ensure they meet organizational needs.
- Stay abreast of emerging trends and best practices in digital learning and workplace technology to drive continuous innovation in the training function.
- Oversee the creation of a robust digital learning infrastructure, including onboarding programs for new hires.
Process Training
- Design an effective training strategy and facilitate the planning and delivery of programs and strategies.
- Ensure all training programs align with business objectives and operational requirements.
Requirements:
- Proven experience in developing and implementing large-scale digital learning strategies.
- Deep understanding of current and emerging technologies and platforms.
- Exceptional strategic thinking, leadership, and change management skills.
- Strong analytical skills and experience with data-driven decision-making to measure effectiveness.
- Excellent communication and interpersonal skills.
Qualifications:
- Graduate/Post-Graduate in Management/Business.
- Experience: 15-20 years of experience in a BPO company and a minimum of 5 years of experience managing digital transformation for the training function.
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