Operations Analyst, NCT

3 weeks ago

Bengaluru, Karnataka, India E901 DWS India Private Limited, Bangalore Branch Full time

Job Summary

We are seeking a skilled Operations Analyst to join our team at E901 DWS India Private Limited, Bangalore Branch. As an Operations Analyst, you will be responsible for executing assigned Client reporting production activities, ensuring adherence to our 4-eye principle, and maintaining up-to-date process manuals and reviews.

Key Responsibilities

  • Execute assigned Client reporting production activities with high accuracy and timeliness.
  • Ensure adherence to our 4-eye principle in the team, conducting spot checks and documenting adherence.
  • Maintain up-to-date process manuals and reviews, ensuring that all processes are performed as per defined Key Operating Processes (KOP).
  • Manage queries within the team and resolve them with the help of onshore colleagues if required.
  • Assist the manager in reviewing process changes and updating procedures.
  • Plan backups for the team during leaves and ensure that all issues are escalated in a timely manner to avoid any adverse impact on the business.
  • Maintain clear and prompt communication with departments like risk, front office, and performance measurement, IT, etc.
  • Ensure teamwork culture is practiced and get involved in process improvement projects driven by the management.
  • Ensure proper backups are created and assist other teams during contingencies (staff shortage, high volumes, etc).

Requirements

  • Basic understanding of Client/Performance Reporting.
  • Knowledge of German language - Minimum requirement B2.2 or equivalent.
  • Good communication (verbal & written) and interpersonal skills.
  • Willingness to take on responsibility and learn new tasks.
  • Sound desktop PC skills including Microsoft Office.
  • Ability to work quickly and accurately, even under tight deadlines.
  • Team-playing skills.

What We Offer

  • Training and development to help you excel in your career.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.

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