
Senior Mortgage Origination Specialist
2 days ago
Job Overview:
We are seeking a seasoned professional to spearhead our mortgage origination efforts. The ideal candidate will possess a proven track record of managing day-to-day operations, including staff supervision, training, and performance reviews.
Key Responsibilities:
- Direct management of junior-level staff, overseeing their development, attendance, training, hiring, recruiting, and performance reviews.
- Possess in-depth knowledge of mortgage industry regulations, with expertise in TRID guidelines and other federal, state, and industry compliance requirements.
- Collaborate effectively with title companies, clients, real estate agents, mortgage loan officers, and lenders to ensure successful closings and deliver exceptional customer experiences.
- Elevate service levels by assisting in the application process, overseeing all mortgage loan closings, and completing post-closing requirements efficiently.
- Ensure quality control of residential mortgage loans and refinances by adhering to lender underwriting guidelines and federal and state regulations.
- Develop coaching and training programs to enhance staff skills and performance.
- Analyze quality assurance data to inform lender decision-making and identify areas for process improvement.
- Identify gaps in processes and procedures and document improvements to optimize efficiency.
- Design reporting suites to facilitate clear communication of performance metrics to team members, peers, management, and leadership.
- Monitor and oversee loan production pipelines to ensure optimal performance.
- Ensure departmental KPIs are met and develop action plans or correction actions when individual metrics are not met.
- Communicate key initiatives, deliverables, and expectations across team members, peers, managers, and leadership.
- Manage administrative tasks, including timecards, schedules, vacations, and performance reviews.
- Continuously review processes and identify opportunities for improvement.
Required Qualifications:
- A minimum of 6-8 years of experience in Mortgage Origination (Post-Closing Review, PQA, etc.) and Correspondent Experience (End-to-End Value Chain) in US Home Loan products.
- Working knowledge of mortgage industry regulations, with expertise in TRID guidelines.
- Management experience in human resources or operations management is required.
- Exceptional communication, supervision, organization, and math skills.
- Strong attention to detail and sound judgment skills essential for making informed decisions within established policies and procedures.
Benefits:
- Maintaining high service level standards.
- Identifying training needs and implementing trainings to improve team performance.
- Creating Key Result Areas (KRAs) to align with process objectives.
- Reviewing process compliance and conducting internal audits.
- SUPPORTING TEAM LEADER AND OTHER TEAM MEMBERS TO DELIVER HIGH QUALITY OUTPUT.
- Adhering to all process deadlines.
- Client Management.
- Process Optimization and Continuous Improvement.
- WBR/MBR/QBRs with client and internal stakeholders.
- People Management.
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