Database Systems Engineer
1 week ago
Job Summary: As a key member of the Oracle Support organization, you will play a critical role in delivering post-sales support and solutions to our customer base. Your focus will be on resolving technical customer inquiries and issues related to our Electronic Support Services, while serving as an advocate for customer needs.
Responsibilities:
- Resolve technical customer inquiries and issues related to Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, and Backup & Recovery.
- Work closely with internal Oracle employees to facilitate customer relationships and provide advice and assistance on diverse customer situations and escalated issues.
- Collaborate with customers to understand their technical requirements and provide tailored solutions to meet their needs.
Requirements:
- 10+ years of experience in Oracle DBA.
- Available to work in 24X7 capability.
- Strong Performance tuning skills – Query level tuning / DB tuning / Memory level tuning.
- Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, and Backup & Recovery.
- Strong DBA skills and relevant working experience with Oracle Database 11g and 12c.
- Experience implementing high availability features of Oracle Database.
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