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IT Application Management Specialist

1 month ago

Delhi, Delhi, India Classified Jobs Full time
Job Title: IT Application Management Specialist

We are seeking an experienced IT Application Management Specialist to join our Digital Operations team. As a key member of our team, you will be responsible for managing and maintaining our Indirect Procurement platform capabilities.

Key Responsibilities:
  • Collaborate with business units, IT teams, and process owners to identify and maintain service activities necessary for effective delivery, management, and enhancement of services aligned with business needs.
  • Provide production support for our company's Indirect Procurement applications and integrations, including administration, deployment, application configurations, low-code development, troubleshooting, problem analysis, and resolution to maintain application health and stability.
  • Ensure applications are prepared to support new or existing processes and service levels.
  • Oversee Change, Release, Testing, and Capacity management.
  • Gain expert-level experience with our company's P2P & S2C applications, including design concepts, configuration changes, development, and functionality.
Requirements:
  • Minimum of a bachelor's degree or equivalent in a relevant field of study.
  • At least 10-15 years of progressive experience delivering complex IT services to business and process owners.
  • Proficiency in low-code/no-code platforms for database administration, application development, maintenance, deployment, and technical support using best practices in web programming techniques.
  • Ability to collaborate with business users, balancing IT capacity, risk, and service levels to meet expectations.
  • Critical thinking skills to analyze information and recommend effective solutions.
  • Prior experience in low-code/no-code applications such as Outsystems, ServiceNow, SalesForce, and MS Azure is desired.
  • ITIL foundation certification is required.