Digital Solutions Strategist

2 days ago

Mumbai, Maharashtra, India beBeeConsultant Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Overview:

  • You will manage the end-to-end experience of our enterprise trading desk and large agency customer, driving the overall expertise for programmatic advertising.
  • Expertise in advertising technology, programmatic advertising, and Amazon DSP is required. You will develop customers into proficient users and work closely with internal teams to address customer needs.
  • You will be passionate about understanding customer objectives and finding solutions to address them via training, product deep dives, and adopting Amazon technologies.
  • Ownership, curiosity, and industry knowledge are necessary to comprehensively understand technical details and communicate with customers, including traders and product managers.
  • Customer-facing interactions with agency and advertiser trading desks as well as internal stakeholder teams will be involved.

Key Responsibilities:

  • Own relationships with trading desk managers and provide consultative services such as onboarding, feature training, continuous product usage consultation, and industry best practices.
  • Drive efficiency of the trading desk based on client need and by providing troubleshooting support when needed.
  • Engage with multiple customer organizational levels to understand business objectives.
  • Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.
  • Help drive the evolution of Amazon Advertising Self-Service DSP via product beta participation, ongoing client feedback loop, and close collaboration with cross-functional teams.
  • Define and improve processes and tools for the PSC team to better serve clients.

Requirements:

  • Bachelor's degree or equivalent.
  • Experience in online advertising or high-tech products/services.
  • 3 years of driving end-to-end delivery and communicating results to senior leadership experience.
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
  • Experience using data and metrics to determine and drive improvements.

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