Service Quality Enhancement Expert
6 days ago
NXT GIG is a dynamic organization seeking a highly skilled Service Quality Enhancement Expert to join our team. In this role, you will be responsible for developing and delivering training programs that enhance the skills and effectiveness of our customer service representatives.
Main Responsibilities:- Develop and deliver training programs that cover essential skills and best practices.
- Conduct needs assessments to identify skill gaps and training requirements within the team.
- Evaluate the effectiveness of training programs through assessments and feedback to ensure continuous improvement.
The ideal candidate will have a proven track record in customer service training or instructional design, strong knowledge of customer service principles and practices, and excellent presentation and facilitation skills.
-
Custody Services Expert
19 hours ago
Mumbai, Maharashtra, India Nuvama Asset Services Full timeCareer Opportunities:Nuvama Asset Services offers exciting career opportunities in asset servicing. Our professionals work together to deliver exceptional service to our clients.Job Title:Custody Services ExpertJob Summary:The Custody Services Expert will be responsible for providing expertise in custody operations to internal stakeholders and clients.Key...
-
Manager - Operations & Quality
5 days ago
Mumbai, Maharashtra, India Health & Wellness Service Provider Full timeCompany Profile : Health & Wellness Services Provinding Company.Position : Operations & Quality ManagerJob Location : Remote Working (Mumbai)Reporting To : GM - Operations & QualityResponsibilitiesTo oversee daily operations, ensure productivity and quality standards are met, and drive process improvements within our wellness department. This role is...
-
Manager - Operations & Quality
4 days ago
Mumbai, Maharashtra, India Health & Wellness Service Provider Full timeCompany Profile : Health & Wellness Services Provinding Company.Position : Operations & Quality ManagerJob Location : Remote Working (Mumbai)Reporting To : GM - Operations & QualityResponsibilitiesTo oversee daily operations, ensure productivity and quality standards are met, and drive process improvements within our wellness department. This role is pivotal...
-
Manager - Operations & Quality
6 days ago
Mumbai, Maharashtra, India Health & Wellness Service Provider Full timeCompany Profile : Health & Wellness Services Provinding Company.Position : Operations & Quality ManagerJob Location : Remote Working (Mumbai)Reporting To : GM - Operations & QualityResponsibilitiesTo oversee daily operations, ensure productivity and quality standards are met, and drive process improvements within our wellness department. This role is pivotal...
-
Quality Expert
2 weeks ago
Mumbai, Maharashtra, India Envu Full timeWe're HiringQuality ExpertAt Envu, we partner with our customers to design world-class, forward-thinking innovations that protect and enhance the health of environments around the world. We offer dedicated services in: Professional Pest Management, Forestry, Ornamentals, Golf, Industrial Vegetation Management, Lawn & Landscape, Mosquito Management, and Range...
-
Service Quality Manager
2 weeks ago
Mumbai, Maharashtra, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across...
-
Service Quality Manager
2 weeks ago
Mumbai, Maharashtra, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across...
-
Service Quality Manager
2 weeks ago
Mumbai, Maharashtra, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across...
-
Service Quality Manager
2 weeks ago
Mumbai, Maharashtra, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across...
-
Service Quality Manager
2 weeks ago
Mumbai, Maharashtra, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across...
-
Quality Management Expert
19 hours ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeJob DescriptionTata Consultancy Services is a leading IT services company that partners with businesses to shape their digital transformation. We are seeking a Quality Management Expert to join our team.About the RoleTo develop and implement quality management systems, including ISO and CMMi practices.To drive innovation and automation projects to deliver...
-
Service Quality Analyst
7 days ago
Mumbai, Maharashtra, India R3 Consultant Full timeService Quality AnalystWe are looking for a talented Service Quality Analyst to join our team at R3 Consultant. As a key contributor to our organization, you will play a vital role in ensuring that our services meet the highest standards of quality. Your expertise in quality assurance, process improvement, and stakeholder engagement will enable you to drive...
-
Wellness Services Director
5 days ago
Mumbai, Maharashtra, India Health & Wellness Service Provider Full timeAbout the Role:We are seeking a highly skilled Wellness Services Director to lead our operations and quality management teams. The successful candidate will be responsible for driving process improvements, enhancing operational efficiency, and upholding our commitment to excellence in wellness services.Key Responsibilities:Develop and implement quality...
-
Financial Services Expert
1 day ago
Mumbai, Maharashtra, India Citigroup Full timeAbout the Job FamilyThe Mumbai Industry Analytics Group is a critical part of Citigroup's Institutional Banking division. We work closely with Investment Banking teams to provide expert analysis and insights that drive business decisions.As a Financial Services Expert, you will be responsible for:Researching and analyzing industry trends and market...
-
Tata Consultancy Services SAP ABAP Expert
19 hours ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeTata Consultancy Services is a leading IT services company seeking an experienced SAP ABAP Expert. As a senior member of our team, you will play a critical role in delivering high-quality SAP S4HANA solutions that meet the needs of our clients.Key responsibilities include:Designing, developing, and implementing SAP S4HANA solutionsAnalyzing business...
-
Mumbai, Maharashtra, India Health & Wellness Service Provider Full timeCompany Overview : As a Health & Wellness Service Provider, we offer comprehensive wellness programs and services to our clients. Our company is dedicated to enhancing operational efficiency, managing team performance, and upholding our commitment to excellence in wellness services.Job Description : We are seeking an experienced Operations Manager to oversee...
-
Sales and Marketing Expert
6 days ago
Mumbai, Maharashtra, India Quality HR Services Full time**Overview:**We are Quality HR Services, a leading provider of recruitment solutions. Our mission is to connect talented professionals with top companies across various industries.Job Summary:We are seeking a highly motivated Sales Engineer to join our team. The ideal candidate will have excellent communication and negotiation skills, with proven experience...
-
Quality Assurance Expert
9 hours ago
Mumbai, Maharashtra, India L&T Technology Services Full timeL&T Technology Services is hiring a Quality Assurance Expert to strengthen our testing team.The ideal candidate will have 3-5 years of experience in non-functional testing, including performance testing, DB testing, and API testing.Main responsibilities include:Designing and executing performance tests using JMeter and Load RunnerAutomating test scripts for...
-
Performance Quality Assurance Expert
13 hours ago
Mumbai, Maharashtra, India L&T Technology Services Full timeJob OverviewWe are seeking a highly skilled Performance Quality Assurance Expert to join our team at L&T Technology Services. In this role, you will play a crucial part in ensuring the quality and performance of our software applications.About Our CompanyL&T Technology Services is a leading provider of technology consulting and digital services. We have a...
-
Cybersecurity Expert for Enhanced Threat Detection
19 hours ago
Mumbai, Maharashtra, India L&T Technology Services Full timeAt L&T Technology Services, we are seeking a highly skilled Cybersecurity Expert to join our team. As a Level 2 Incident Response Analyst, you will play a pivotal role in strengthening our cybersecurity posture.This is an exceptional opportunity to utilize your expertise in deep investigations, escalated incident handling, and proactive threat mitigation.To...