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Public Sector Digital Transformation Specialist
2 weeks ago
Job Title: Business Process Automation Specialist
Location: Nationwide
Experience: 8+ Years
Employment Type: Full-Time
Job Description:
We are seeking an experienced Business Process Automation Specialist to lead our digital transformation initiatives in the public sector. The successful candidate will be responsible for designing and implementing automation frameworks aligned with CMMI Level 5 standards, deploying suitable open-source ERP/CRM platforms to streamline public sector processes.
Key Responsibilities:
- Design and optimize complex business processes using automation tools.
- Align automation strategies with CMMI Level 5 process maturity standards.
- Lead public sector workflow digitization with a focus on transparency and scalability.
- Conduct ERP/CRM platform research, proof-of-concept, and feature comparisons.
- Manage full deployment, training, and user adoption across departments.
- Prepare documentation for CMMI audits and appraisals.
- Mentor internal teams on automation, open-source platforms, and digital best practices.
- Monitor post-implementation KPIs and drive improvements.
Requirements:
- 8+ years of experience in business process automation, with significant exposure to e-governance and public sector digital transformation.
- Proven experience in CMMI Level 5 aligned process architecture and audits.
- Expertise in implementing open-source ERP/CRM systems like Odoo, ERPNext, SuiteCRM, VTiger.
Benefits:
- Opportunity to work on high-profile public sector projects.
- Chance to develop expertise in automation, open-source platforms, and digital transformation.
- Collaborative and dynamic work environment.
Other Opportunities:
This role offers a unique chance to make a meaningful impact in the public sector by leveraging technology to drive efficiency and effectiveness. If you are passionate about transforming public sector processes through automation, open-source innovation, and CMMI Level 5 excellence, we encourage you to apply.
