Seller Enablement Leader

14 hours ago

Bengaluru, Karnataka, India beBeeEnablement Full time ₹ 80,00,000 - ₹ 1,80,00,000

We are looking for a highly motivated and experienced professional to lead our seller enablement team.

This critical role requires driving the success of third-party sellers on the Walmart Marketplace by providing them with necessary tools, resources, and support.

You will be responsible for enabling internal sales and account management teams to deliver their responsibilities and goals. This includes setting up processes, mechanisms, SOPs, and tools for troubleshooting issues, navigating internal processes, and delivering a better seller experience.

You will also measure seller satisfaction by sourcing, analyzing, and acting on feedback from sellers.

This role demands strong program management skills, strategic thinking, operational excellence, analytical skills, and a passion for helping businesses grow.

About the Team

The Cross Border team provides an opportunity for Indian brands, manufacturers, MSMEs, and other potential sellers to sell their products across global Walmart online marketplaces, expanding their business internationally as cross-border sellers on Walmart Marketplace.

This is part of Walmart's efforts to expand its sourcing from India to new heights.

Key Responsibilities

  • Develop comprehensive seller enablement strategies, programs, and initiatives to improve seller performance, retention, and satisfaction.
  • Identify key seller pain points and opportunities, then design scalable solutions and resources to address them.
  • Drive the adoption of new Walmart Marketplace features, tools, and services among sellers.
  • Partner with product and engineering teams to advocate for seller needs and contribute to the roadmap of seller-facing tools and features.
  • Oversee the creation and maintenance of high-quality, actionable seller-facing content.
  • Monitor and analyze key seller performance metrics, identifying trends and areas for improvement.
  • Develop and present data-driven insights to leadership to inform strategic decisions and resource allocation.
  • Establish benchmarks and track the impact of enablement initiatives on seller success.

Requirements

  • MBA or equivalent post-graduate degree
  • 5+ years of program management experience
  • 3+ years of relevant experience in e-commerce industry
  • Proven track record of developing and executing successful programs that drive business growth
  • Excellent written and verbal communication skills
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
  • Demonstrated ability to work effectively in a fast-paced, ambiguous environment with cross-functional teams

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