Chief Security Architect

2 days ago

Kannur, Kerala, India beBeeCybersecurity Full time ₹ 75,00,000 - ₹ 1,50,00,000

Job Title: Cybersecurity Specialist

This position involves direct technical support requests from users, prioritizing escalations from other team members and field engineers. It plays a vital role in monitoring, analyzing, and resolving network security devices, systems, and tools incidents.

The Cybersecurity Operations Center seeks an individual with the ability to alternate between remote and office work. Employees are expected to be in the office 2-3 set days a week, with a general guidepost of being in the office 50% or more of the time based on business needs.

Key Responsibilities:

  • Monitor, analyze, and resolve network/cloud security devices, systems, and tools incidents.
  • Troubleshoot issues stemming from configurations on platforms such as firewalls, including web application firewalls, proxies, distributed denial of service systems, data labeling and loss systems, and host-based security controls.
  • Follow established Service Level Agreements (SLA) to ensure timely response.
  • Support and promote Visa's Cybersecurity operation standards and excellence.
  • Continuous improvement of core functions expected from Cybersecurity Operations Center.
  • Track, update, and resolve all assigned incidents, changes, and problem reports in the incident management system, ensuring thorough, accurate documentation meets high standards.
  • Measure and review work instructions for accuracy of execution and drive toward objective response and restoration time frames.
  • Maintain and achieve new technical skills through in-house or external trainings by engineering or higher-level support teams.
  • Proactively monitor, recognize, analyze, isolate and/or resolve documented hardware and software problems utilizing various hardware and software testing techniques.

Requirements:

  1. Bachelor's Degree or equivalent experience.
  2. Work experience or training as a Network/Security Operations Engineer, network/security support analyst, or experience across multiple technologies such as firewalls, proxies, distributed denial of service systems, data labeling and loss systems.
  3. Understanding of network monitoring concepts and management tools. Knowledge of systems, application, and fault monitoring toolsets namely Indeni, Splunk, Moloch, QRadar, Solarwinds, NetCool, or other similar platforms.
  4. Functional understanding of packet and protocol from firewall/and other systems through tools such as Wireshark to support troubleshooting activities.
  5. Demonstrate knowledge of native cloud-based security monitoring tools.
  6. General knowledge of networking and routing topology, cybersecurity frameworks, constructs, and auditable standards.
  7. Familiarity of payment transaction message flows and the diverse types of exceptions that could be encountered resulting in client impacts such as message delivery outages, theft, or fraud.
  8. Possess the background, experience, or skills to maintain both central and distributed firewall platforms.
  9. MS Office suite functional use.

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